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Hotel Eschenlohe – all the information you need at a glance

Deductions

Unused inclusive services (e.g. dinner or breakfast) will not be refunded.

Check-in and Check-out

Your room will be available from 2:00 p.m. on the day of arrival. If it is not possible for you to arrive before 6:00 p.m., we kindly ask you to let us know. On the day of departure, please check out by 11:00 a.m.

Dogs

For dogs, we charge 18.00 € per day. We ask for your understanding that four-legged friends do not have access to the dining room or the wellness area.

Visitor’s tax

The visitor’s tax is not included in the room rate. It has to be paid on site and amounts to 1.80 € per person (from 14 years) and night at the Eschenlohe.

Parking

For a small surcharge, we will gladly provide you with a covered parking space (5.00 € per day) or an underground car parking space (10.00 € per day). Our spacious outdoor car park is at your disposal free of charge.

Rates

The rates are per person and night including half board and our inclusive and feel-good services. Visitor’s tax is not included in the price.

Travel cancellation insurance

Something can always come up before you start your journey. With our travel cancellation protection, you are financially secure.

Cancellation fees may apply if you are late in booking a hotel stay, if you do not arrive at the hotel at all, or if you cancel your booking early. We recommend that you take out this travel cancellation insurance so that any expenses incurred are covered by the European Travel Insurance.

Reservation

A written confirmation (via e-mail) from both parties is required for a binding reservation.

Cancellation policy

In the event of early departure or non-compliance with the binding reservation, the following cancellation conditions apply:

  • Cancellations up to 3 months before departure are free of charge.
  • For cancellations up to 1 month prior to departure, 40% of the price of the stay will be charged.
  • For cancellations between 1 month and 1 week prior to departure, the cancellation fee is 70% of the booked stay price.
  • Cancellations up to 1 week before arrival will be charged 90% of the price of the stay.
  • In case of late arrival or early departure, we unfortunately have to charge the entire package price.

Payment methods

You can pay the hotel bill in cash, with all common EC or credit cards (except American Express), or in advance by bank transfer (foreign bank transfer without charges). Please also note that for tourists in Italy cash payments of more than €15,000.00 are not allowed.

Our bank details:
Cassa Raiffeisen Di Scena
IBAN: IT 79 Z 08234 58880 000300020427
SWIFT-BIC: RZSBIT21033

Room request

Unfortunately, it is not possible for us to assign you a floor and a fixed room number. However, we are happy to try to take your wishes into account. Thank you for your understanding. Please also note that the illustrations of the rooms and suites may differ slightly from the original.

Hotel Alpin – all information at a glance

Deductions

No deductions will be made for meals not consumed if half board arrangements have been booked.

Evening attire

We ask our guests to dress in proper attire for dinner.

Check-in and check-out

Your room will be available from 2:00 p.m. on the day of arrival. With advance reservation, you can arrive in the morning. You are welcome to help yourself to the breakfast buffet for a surcharge of 10 € per person. The suitcases can be stored with us in the meantime. If it is not possible for you to arrive before 6:00 p.m., we ask you for a short notification. If you arrive after 7:00 p.m., you will receive an alternative to the evening menu. On the day of departure, we ask you to check out by 10:00 a.m.

Dogs

For dogs, we charge 12.00 € per day. We ask for your understanding that four-legged friends do not have access to the dining room or the wellness area.

Visitor’s tax

The visitor’s tax is not included in the room rate. It has to be paid on site and amounts to 1.40 € per person (from 14 years) and night for guests at the Alpin.

Parking

The parking spaces directly at the hotel are at your disposal free of charge. Covered parking spaces are reserved for guests staying our suites.

Travel cancellation insurance

Something can always come up before you start your journey. With our travel cancellation protection, you are financially secure. Cancellation fees may apply if you are late in booking a hotel stay, if you do not arrive at the hotel at all, or if you cancel your booking early. We recommend that you take out this travel cancellation insurance so that any expenses incurred are covered by the European Travel Insurance.

Reservation

A written confirmation (via e-mail) from both parties is required for a binding reservation.

Cancellation policy

In the event of early departure or non-compliance with the binding reservation, the following cancellation conditions apply:

  • Cancellations up to 3 months before departure are free of charge.
  • For cancellations up to 1 month prior to departure, 40% of the price of the stay will be charged.
  • For cancellations between 1 month and 1 week prior to departure, the cancellation fee is 70% of the booked stay price.
  • Cancellations up to 1 week before arrival will be charged 90% of the price of the stay.
  • In case of late arrival or early departure, we unfortunately have to charge the entire package price.

Payment methods

You can pay the hotel bill in cash, with all common EC or credit cards (except American Express), or in advance by bank transfer (foreign bank transfer without charges). Please also note that for tourists in Italy cash payments of more than €15,000.00 are not allowed.

Our bank details:
Cassa Raiffeisen di Lagundo
IBAN: IT 75 K 08112 58460 000300282511
SWIFT-BIC: RZSBIT21001

Room request

Unfortunately, it is not possible for us to assign you a floor and a fixed room number. However, we are happy to try and take your wishes into account. Thank you for your understanding. Please also note that the illustrations of the rooms and suites may differ slightly from the original.