Unused inclusive services (e.g. dinner or breakfast) will not be refunded.
Your room will be available from 2:00 p.m. on the day of arrival. If it is not possible for you to arrive before 6:00 p.m., we kindly ask you to let us know. On the day of departure, please check out by 11:00 a.m.
For dogs, we charge 20.00 € per day. We ask for your understanding that four-legged friends do not have access to the dining room or the wellness area.
The visitor’s tax is not included in the room rate. It has to be paid on site and amounts to 2.00 € per person (from 14 years) and night at the Eschenlohe.
For a small surcharge, we will gladly provide you with a covered parking space (5.00 € per day) or an underground car parking space (10.00 € per day). Our spacious outdoor car park is at your disposal free of charge.
The rates are per person and night including half board and our inclusive and feel-good services. Visitor’s tax is not included in the price.
Something can always come up before you start your journey. With our travel cancellation protection, you are financially secure.
Cancellation fees may apply if you are late in booking a hotel stay, if you do not arrive at the hotel at all, or if you cancel your booking early. We recommend that you take out this travel cancellation insurance so that any expenses incurred are covered by the European Travel Insurance.
A written confirmation (via e-mail) from both parties is required for a binding reservation.
In the event of early departure or non-compliance with the binding reservation, the following cancellation conditions apply:
You can pay the hotel bill in cash, with all common EC or credit cards (except American Express), or in advance by bank transfer (foreign bank transfer without charges). Please also note that for tourists in Italy cash payments of more than €2,000.00 are not allowed.
Our bank details:
Cassa Raiffeisen Di Scena
IBAN: IT 79 Z 08234 58880 000300020427
Unfortunately, it is not possible for us to assign you a floor and a fixed room number. However, we are happy to try to take your wishes into account. Thank you for your understanding. Please also note that the illustrations of the rooms and suites may differ slightly from the original.